Frequently Asked Questions

Prices typically range from $100 to $250, depending on your pet’s size, coat type, and chosen services. Larger dogs and specialty trims cost more.

Cancel 48+ Hours (No Fee): No fee if you cancel or reschedule at least 48 hours in advance.

Less than 48 Hours’ Notice ($50): $50 if you cancel with under 48 hours’ notice.

Same-Day Cancellations or No-Shows ($75): $75 if you cancel on the same day or miss your appointment entirely.

Here’s what might cost extra if your pet requires special care or treatments:

• De-shedding treatment: $25+
• Matted coats (time-intensive detangling): $25+
• Targeted care shampoos (flea & tick, medicated): $10
• Flea sanitation fee: $100 (for active infestations)
• Unable to Groom (aggression, severe matting, access issues): $50
• Aggressive behavior handling: $25+
• Parking fees: Any parking costs we incur will be added to your invoice.

We do everything we can to avoid extra fees—and we always do our very best to honor your first-time quoted price.  But, in some rare cases we may have to apply additional fees during the grooming visit.

While tipping isn’t required, it is always appreciated. A 20% tip is a great way to thank your groomer for exceptional care.

Payment is due at the time of service. We accept credit/debit cards (a card on file is required) and cash. Please have the exact cash amount; we do not provide groomers with cash for their safety.

Our mobile grooming service brings a full salon on wheels right to your doorstep:

1. We arrive in our self-contained van—water, generator, table, tools, and professional shampoos onboard.
2. Set-up outside your door so your pet stays in a familiar environment.
3. Full groom: bath, brushing, nail trim, ear cleaning, haircut, and finishing touches.
4. Clean-up: We leave your space spotless.

Expect a pampering session tailored to your dog’s needs:

Initial coat & health check: We assess coat condition, skin sensitivities, and overall health.

Bath & conditioning: Using high-quality, pH-balanced shampoos and conditioners made for dogs safe for humans!

Brushing & de-shedding: Gentle brushing to remove loose hair and prevent mats.

Nail trim & ear cleaning: Careful trimming and cleaning to maintain comfort and hygiene.

Haircut & styling: A professional trim or clip, adjusted to your preferences.

Finishing touches: A final brush-out and inspection to ensure your pup looks and feels great.

You can see everything included in our grooms on Our Service Page

It depends on the size, coat condition, and services, but typically takes between 1-2 hours.

These are general recommendations, and some variables, such as how much time your pup spends outside or certain breeds, may change our recommendations, but a rule of thumb is:

• Double-coated breeds: Professional grooming every 6–8 weeks, with at-home brushing once a week (or 2–3 times weekly during heavy shedding seasons) to remove loose undercoat and prevent mats .
• Long-coated breeds: Every 4 weeks to prevent mats and tangles .
• Medium-to-short coats: Every 4–6 weeks for optimal coat health and shine.
• Smooth-coated dogs: Every 6–8 weeks, unless they spend significant time outdoors.

At-home maintenance: Brush according to coat type—double-coated dogs weekly (or more often during heavy shedding), and other coats 2–3 times per week to distribute natural oils and minimize tangles

Brush 2–3 times weekly (or daily during shedding).

Use a detangling spray before brushing.

Yes, you can set a recurring appointment and request the same pet stylist.

Yes—we groom every dog breed and size, from Chihuahuas to Great Danes. Cat grooming is also available.

The following is recommended:

Familiarization sessions: As early as 8 weeks for gentle handling, brushing, and nail trims.

First full groom: Around 10–12 weeks, once initial vaccinations are complete, to ensure your puppy’s safety and comfort .

We cannot administer sedatives. If your pet experiences anxiety, please consult your veterinarian for pre-grooming calming options. Gradual introductions and positive reinforcement often help pets acclimate over time.